Card Writer

Who we are and what we are looking for:

Yuppiechef is South Africa's premier kitchen and homeware omnichannel retailer with a big vision to build the world's best shopping experience and to help people find moments of joy at home. The customer experience is always at the front of our minds here at Yuppiechef and card writing is a tradition that has been in place since the very first parcel was shipped to our first real customer. We consider our cards to be an important part of our service offering and are looking for a team member to help us ensure well written, genuine and personal cards are created.

If you are a hardworking and enthusiastic team player who enjoys working in a fast-paced environment, then we should chat.

• What experience and skills you need for the role:
• Ideally, you should have:
• ● Matriculation / Grade 12
• ● Good computer literacy and basic knowledge of IT
• ● Basic administrative skills
• ● Excellent communication skills (written and spoken)
• ● Attention to detail to recognise if there are any oddities that creep into our cards
• or address checks
• ● Well organised & neat worker
• ● Above all, a great desire to make our customers happy!

• Who you are:
• ● You feel energised when talking about food, cooking, entertaining and homeware
• ● Creative and imaginative and can draw on inspiration from various sources
• ● Enjoys the challenge of making repetitive tasks interesting and efficient
• ● Can effectively self-manage time and prioritise
• ● A team player with a collaborative and supportive nature
• ● Comfortable working with computer-based systems
• ● Able to readily engage with colleagues
• ● Excellent handwriting and language skills
• ● You have a strong sense of responsibility for creating a memorable experience
• and working alongside a team representing our retail brand in every way possible
• What this role looks like:
• ● Office-based role (Mondays - Fridays)
• ● Occasional shifts on public holidays and Saturdays during periods of high order
• volumes
• ● Fulfilling customer card requests and business needs
• ● Ensuring customer orders are fulfilled as quickly as possible
• ● Working in a collaborative manner across the Customer Support team