Senior IT Systems Engineer | Centurion

The Senior IT Systems Engineer plays a critical role in ensuring the stability, security and performance of Ampath's infrastructure environment. This role supports and enhances server platforms, operating systems, virtualisation, storage, backup and monitoring services, ensuring reliable and resilient IT operations that enable business continuity and exceptional healthcare service delivery.

What You Bring

Qualifications Required:

NQF Level 7 Degree in Information Technology, Computer Systems, Systems Administration, Infrastructure, Computer Science, Information Systems or a related field.

NQF Level 8 postgraduate qualification advantageous.

Advantageous Certifications

Microsoft Server, Azure, Windows Server or related infrastructure certification.

Linux Administration certification.

Virtualisation platform certification.

Storage platform certification.

Backup and Recovery platform certification.

Cloud Infrastructure certification.

ITIL Foundation.

Security+ or infrastructure security certification.

Vendor-specific infrastructure certifications.

Disaster Recovery and Business Continuity training.

Healthcare, laboratory or multi-site operational environment training.

Experience Required:

5-8 years' experience in IT Systems Engineering, Systems Administration, Infrastructure Operations or Platform Support.

Experience supporting complex, high-availability, virtualised, business-critical or operationally sensitive infrastructure environments.

Experience with major incident support, advanced troubleshooting, platform design input, backup/recovery, patching, hardening, lifecycle management and vendor escalation.

Experience in Linux administration and other enterprise infrastructure technologies will be advantageous.

Knowledge & Skills Required:

Technical Expertise

IT Systems Engineering.

Server Administration.

Windows Server Administration.

Linux Administration.

Virtualisation Platform Support.

Storage Platform Support.

Backup and Recovery Management.

Infrastructure Monitoring and Observability.

Infrastructure Troubleshooting and Root Cause Analysis.

Operating System Patching and Maintenance.

Platform Hardening and Security Controls.

Vulnerability Remediation.

Infrastructure Change Implementation.

Infrastructure Performance Analysis.

Capacity Monitoring and Planning.

Disaster Recovery and Business Continuity Support.

Configuration and Documentation Management.

Scripting and Automation Awareness.

Professional Competencies

ITSM, Incident and Problem Management.

Change Management practices.

Vendor and Third-Party Coordination.

Risk awareness and security discipline.

Strong analytical and problem-solving skills.

Effective communication and stakeholder engagement.

Ability to work independently and collaboratively in a fast-paced environment.

Commitment to operational excellence, continuous improvement and service delivery.

Industry Knowledge

Understanding of healthcare and pathology operational environments.

Awareness of regulatory, security and governance requirements applicable to enterprise infrastructure environments.

What the Role is About

To administer, maintain, support and enhance Ampath's Microsoft-based infrastructure and cloud environments, ensuring the availability, security, reliability and performance of critical IT services. The role will primarily focus on Microsoft technologies, including Windows Server, Active Directory, Microsoft Entra ID, Microsoft 365 (O365), Exchange Online, Azure services and associated infrastructure platforms. The successful candidate will be responsible for enterprise infrastructure administration, identity and access management, platform security, incident resolution, infrastructure optimisation, change implementation and continuous improvement.

The role will also contribute to the management of virtualisation, storage, backup, disaster recovery and monitoring environments.

Hours of Work: 40 Hours per week

Work Week: 5 Days per week

Shift Type: Day shift

What You Will Do:

As an Senior IT Systems Engineer, you will be responsible for maintaining and improving critical infrastructure platforms that support Ampath's operations. You will:

Infrastructure Operations & Support

Monitor, maintain and support servers, operating systems, virtualisation platforms, storage environments, backup solutions and monitoring tools.

Respond to infrastructure incidents, alerts and service disruptions, ensuring timely restoration of services.

Troubleshoot platform, operating system and infrastructure-related issues while collaborating with internal teams and vendors to resolve complex problems.

Drive operational stability through proactive health checks, performance monitoring and service improvement initiatives.

Server & Platform Administration

Administer Windows and Linux server environments, ensuring adherence to security, performance and configuration standards.

Support server provisioning, upgrades, maintenance and lifecycle management activities.

Maintain platform documentation, configuration records and operational procedures.

Virtualisation, Storage & Backup Management

Support virtualisation platforms, virtual machines, clusters and related infrastructure services.

Monitor and manage storage capacity, performance and utilisation to support business growth.

Oversee backup monitoring, recovery testing and resilience activities, ensuring critical systems remain recoverable and protected.

Infrastructure Monitoring & Security

Maintain monitoring tools, dashboards and alerting capabilities to improve visibility across infrastructure services.

Support patch management, platform hardening and vulnerability remediation activities.

Ensure compliance with security standards, privileged access controls and change management processes.

Change, Project & Vendor Support

Participate in infrastructure projects, upgrades, migrations and modernisation initiatives.

Implement approved infrastructure changes while ensuring minimal business disruption.

Coordinate with vendors, service providers and internal stakeholders to resolve issues and deliver successful project outcomes.

Continuous Improvement & Knowledge Sharing

Maintain infrastructure documentation, runbooks and operational knowledge repositories.

Identify opportunities to improve automation, monitoring, reliability, resilience and support processes.

Contribute to a culture of collaboration, technical excellence and continuous learning within the IT team.