General Assistant (Messenger) | Vincent Palotti

Ampath is seeking a dependable, professional, and service-oriented General Assistant (Messenger) to support the efficient movement of documents, specimens, and other items across hospital wards, departments, and Care Centres. This role plays an important part in ensuring operational efficiency, maintaining high standards of service delivery, and supporting a safe and hygienic environment. The successful candidate will be committed to accuracy, confidentiality, and excellent customer service while upholding Ampath's values and standards.

Qualifications: Required

Grade 12 (NQF Level 4)

Experience: Required

A professional, courteous, and reliable approach to work, particularly when handling sensitive documents and specimens.

Previous experience in a healthcare environment or a similar operational setting will be advantageous.

Knowledge & Skills: Required

Professional and courteous, with the ability to represent Ampath positively in all interactions with employees, patients, and visitors.

Effective communication skills, with the ability to communicate clearly and respectfully both verbally and in writing.

Ability to follow instructions and comply with established procedures and protocols.

Strong organisational skills, with the ability to manage routes and tasks efficiently.

Good time management skills and the ability to adapt to changing priorities and urgent requests.

High attention to detail, ensuring accurate handling, tracking, and delivery of items.

Ability to work independently as well as collaboratively within a team.

Knowledge of safety and handling protocols for transporting specimens and confidential documents.

Basic cleaning knowledge and the ability to perform routine cleaning tasks where required (site dependent).

Commitment to maintaining confidentiality, professionalism, and quality service standards.

The General Assistant (Messenger) is responsible for performing daily messenger duties, ensuring the secure and timely delivery of documents, specimens, and other items across hospital wards, departments, and Care Centres in accordance with established protocols and procedures. The role may also provide general cleaning support where required, contributing to a safe, hygienic, and professional working environment.

Hours of Work: 40 Hours per week

Work Week: 5 Days (Including weekends and Public Holidays)

Shift Type: Day Shift

Ensure the secure, accurate, and timely delivery of documents, specimens, and other items across departments, hospital wards, and Care Centres.

Maintain a professional, courteous, and customer-focused approach in all interactions, representing Ampath positively at all times.

Follow established procedures and protocols to ensure the safe handling and transportation of sensitive documents and specimens.

Support smooth day-to-day operations by prioritising deliveries and responding effectively to urgent requests.

Provide basic cleaning support where required, maintaining hygiene, cleanliness, and safety standards in line with site requirements.

Contribute to a collaborative team environment while taking ownership of assigned responsibilities.