Senior Project Manager

Job Description

This role demands exceptional presentation and communication capabilities, with a proven ability to translate data and insights into compelling narratives that inform strategic decision-making across the FirstRand Group. The incumbent must demonstrate confidence and clarity in verbal presentations, effectively engaging stakeholders at all levels.

Job Description

Initiate and manage the planning process, clearly defining the project's scope, goals, and objectives. Develop detailed plans outlining tasks, resources, timelines, and deliverables, creating a solid foundation for project execution.

Manage project resources (including people, procurement, systems, time and budget) from the initiation of an identified project to the end of the defined project lifecycle or process in order to deliver on project goals and objective.

Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.

Effectively implement change management practices, processes and procedures and ensure optimal understanding and acceptance thereof, including the operationalisation of the change.

Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialization.

Manage indirect or direct teams within the context of defined processes, influence required performance parameters and act as technical coach where required.

Implement people resource planning in line with delivery and performance objectives, on budget and in partnership with specialised areas.

Continuously monitor actual project and process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery.

Manage and advise on projects from beginning to end in alignment with identified organisational methods and governance guidelines.

Contribute to the development of project budgets, control and report on budgeted resources to meet the project objectives.

Maintain and build relationships for purposes of expectation management and project reporting.

Compile and maintain relevant project documentation in accordance with agreed project procedures and methodologies to effectively support project delivery as well as comply with audit requirements.

Define project success criteria and disseminate them to involved parties throughout project life cycles.

Apply knowledge of products, techniques and related processes to manage a team's task execution on quality and time.

Direct, control, coordinate and optimise budgeted resources (including people, procurement, systems, time and budget) to meet specific objectives and deliver agreed results in accordance with a defined project lifecycle or process.

Identify and participate in activities that are appropriate for own development as a life-long learner.

Minimum Qualification - Project Management Diploma or Project management accreditation or certification: CAPM, PRINCE 2 Management Systems, IT, STEM or equivalent

Preferred Qualification - Post Graduate Degree Project management

5 to 7 years relevant experience in a project environment

Education: Diploma (NQF 6 or equivalent) in Information Systems, Business Analysis, IT, or related.

Experience: 3+ years specifically in Payments/Merchant Acquiring.

Platforms: Hands-on exposure to PowerCARD (HPS)—configuration, workflows, or integration (must-have).

Agile and/or traditional project management skills

Basic accounting and financial management skills

Knowledge of the full Microsoft Office suite

Knowledge of project tracking and enablement tools