Dealer Principal: Ford Kempton Park

As a Dealer Principal at Ford Kempton Park, you will lead the dealership operations, focusing on driving sales performance and enhancing customer satisfaction. This pivotal role requires a balance of strategic leadership and hands-on management to ensure the effective delivery of services and the achievement of financial targets.

Proven track record of success in dealership management or a related automotive sales leadership role.

Strong business acumen with experience in financial management and sales forecasting.

Exceptional leadership and interpersonal skills with the ability to inspire and manage a team effectively.

Excellent communication and negotiation skills to engage with customers and stakeholders.

Demonstrable experience in developing sales strategies and achieving sales targets.

Proficiency in dealership management software and Microsoft Office Suite.

Relevant qualification in Business Management or Automotive Sales.

Experience with Ford products and brand reputation.

Knowledge of customer relationship management (CRM) systems.

Certification from a recognized automotive management program would be advantageous.

We are committed to providing equal employment opportunities as outlined in the Employment Equity Act. We value diversity and encourage all qualified candidates to apply, regardless of their background.

Oversee day-to-day dealership operations, ensuring high standards of customer service and operational efficiency.

Develop and implement sales strategies that drive revenue growth and improve market share for Ford vehicles.

Manage the dealership's financial performance, including budgeting, forecasting, and reporting.

Lead, mentor, and motivate a diverse team of sales and service staff to achieve individual and team objectives.

Build and maintain strong relationships with customers, addressing inquiries and resolving issues to ensure satisfaction.

Monitor and analyze market trends, competitor activities, and customer feedback to identify opportunities for improvement.

Ensure compliance with all company policies, industry regulations, and legal requirements.

Collaborate with the marketing team to develop promotional campaigns and events to increase dealership visibility and engagement.