DC - Health (Medical Aid) Telesales Consultant - Park Square KZN

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Job Description

Identifying sales opportunities.

Answering inbound calls timeously and making required outbound calls

Co-ordination of own administration

Identifying sales opportunities

Maintaining accurate details and statistics of all queries

Key purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader.

The successful individual will be required to conduct Discovery Health telesales.

Key Outputs

The successful individual will be required to perform on, but not limited to the following key outputs:

Achieve Health Sales target

Communication to members telephonically via fax and email

Attending to general administration

Conduct Financial Needs Analysis

Achieve quality target

Overcome objections

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

Target Driven

Team Player

Goal orientated

Self motivated

Ability to perform under pressure

Adapt to change

Persuasiveness

Resilience/Tenacity

Sound Time Management

Self managed

Attention to detail

Ability to learn quickly and apply knowledge

Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

Matric

At least 1year sales experience, preferably in an outbound telesales environment

Minimum 1 year health product knowledge, Discovery Health Knowledge is an advantage

PC literacy, email, word, excel

Tertiary qualification an advantage

NQF5 and RE5 qualification