Collections Agent (ACS)

Join the dynamic team at mr price money! We’re seeking skilled Collections Agents to bring their expertise and passion for excellence to our growing company.

• Minimum Grade 12 qualification
• 6-12 months in Debt Collection, ideally
• within a Call Centre environment.
• Familiarity with the life cycle of an
• account, the collection process, and the systems that support these processes.
• Proficiency in MS Office.
• Excellent
• telephone etiquette, strong customer service orientation, meticulous attention
• to detail, and a collaborative team player.

• Negotiate payment arrangements in accordance with set
• standards
• Accurately updating customers' information
• Establishing a rapport with customers and
• rehabilitating customers through excellent customer service standards
• Ensuring all quality of work is in line with Service
• Level Agreements.
• What’s in it for you…
• Achieve your targets and enjoy uncapped incentives.
• We offer extensive learning and development opportunities to
• help you advance your career
• Enjoy discounts on merchandise at all Mr Price Group stores,
• including Mr Price, Mr Price Home,Mr Price Sport, and Miladys
• After one year of permanent service, you can join our share
• scheme and become a part-owner in the success of the company. Build your
• financial security with the long-term growth of your shares.
• Vibrant work environment - join a dynamic and energetic team
• where every day is a new adventure
• Health and wellness programs: stay healthy and happy with
• our comprehensive wellness programs and benefits
• Recognition and rewards: get recognized and rewarded for
• your achievements with our exciting incentive programs