Training Operations Coordinator

Applications must be accompanied by a CV, certified qualifications and certified copies of identity documentation. Only shortlisted candidates will be contacted.

Matric/Grade 12 and Education, Training and Development or Human Resources qualification at NQF Level 5. Events Management Certificate advantageous. Minimum of 3 years' experience in a training environment. Experience in administration and event coordination.

Training and event planning and coordination. Manage inbound communications including client concerns and compliments. Facilitate the planning and preparation of meetings, conferences and conference telephone calls.

Monitor training metrics, including quality, throughput (time to train), training requirements and records retention. Ensure Learning Centre delegates are registered on the LMS system prior to events. Ensure all relevant documentation is uploaded and maintained on the LMS.

Keep records of attendance registers for all training sessions and other events. Oversee all training equipment and ensure that it is in working condition, including computer equipment, training aids (flipcharts, pens, etc.), LCD projectors, sound systems, learning materials, simulation models and other equipment necessary to deliver training programmes. Carry out daily checks to ensure cleanliness of the facility.

Maintain accurate records as required by the Learning Centre. Daily supervision of Learning Centre shuttle drivers, including monitoring fuel utilisation. Liaise between client representatives and management to ensure smooth operational delivery.

Provide information regarding Learning Centre curriculum and schedules to prospective clients and delegates. Organise and/or source training programmes to meet stakeholder training needs. Liaise with the canteen regarding training schedules and catering requirements.

Respond to enquiries regarding learning programmes. Identify training vendors, facilitators, assessors and moderators with the necessary SAQA standards and SETA approval. Develop and maintain annual, quarterly and monthly training schedules.

Revise schedules according to changes in planned learning interventions. Handle logistics for training activities, including venues and equipment. Ensure room setup is in accordance with client requirements.

Ensure that all required equipment is available for scheduled training. Schedule and manage Learning Centre shuttle bookings. Facilitate ad-hoc soft-skills training as required.

Compile monthly GEYODI and utilisation reports. Provide inputs into monthly, quarterly and annual management reports. Prepare ad-hoc reports for the Operations Manager.

Provide LMS data in response to regulatory audits. Provide Monitoring and Evaluation (M&E) with all evidence supporting learning statistics. Compile weekly schedules and monthly reports on Learning Centre shuttle bookings and fuel utilisation.

Applications must be submitted online via the GGDA vacancies portal: https://ggda.co.za/vacancies