Supply Chain Platforms Lead

Dis-Chem Pharmacies has an opportunity available for a Supply Chain Platform Squad Lead, reporting into the Core Platforms Tribe Lead, owns the end-to-end health, delivery, and operational performance of Dis-Chem’s supply chain platforms. The role leads a cross-functional squad responsible for configuring, integrating, and operating platforms that support inventory management, replenishment, distribution, warehouse operations, and supplier integration. Working closely with Supply Chain leadership, Retail Operations, Finance, and Product stakeholders, the Squad Lead translates priorities from the Core Platforms Tribe roadmap into an executable backlog, ensuring stable operations, accurate data flows, and predictable delivery.

This role is critical to enabling efficient stock flow and high availability across stores, distribution centres, and suppliers.

• Essential:
• Bachelor’s degree in Information Technology, Supply Chain Systems, or a related field
• 7+ years’ experience in supply chain platforms, ERP, or logistics systems
• Proven experience leading platform squads or cross-functional delivery teams
• Retail, distribution, or high-volume operational environment experience preferred

Platform ownership and roadmap

Own execution of the supply chain platform roadmap within the Core Platforms Tribe

Shape priorities, dependencies, and sequencing with the Tribe Lead and Product Owners

Drive standardisation of supply chain processes and configuration

Ensure alignment with Retail, Finance, and Integration platforms

Delivery and operations

Lead the supply chain platform squad delivering configuration, enhancements, and integrations

Ensure stable day-to-day operation of supply chain systems, including peak trading and DC operations

Own release planning, testing, and production support

Proactively manage incidents and prevent repeat failures

Governance and collaboration

Ensure supply chain platform changes comply with enterprise architecture, integration standards, security, and stock governance requirements

Coordinate closely with Integration, Retail, Finance, and Operations teams

Manage supply chain platform vendor delivery within tribe-level governance frameworks

Escalate architectural, data, capacity, or priority trade-offs as required

Availability and stability of supply chain platforms

Accuracy and timeliness of inventory, replenishment, and distribution data

Reduction in supply-chain-related system incidents impacting stores or DCs

On-time delivery of supply chain platform enhancements and regulatory changes

Satisfaction of Supply Chain and Operations stakeholders

Contribution to culture, accountability, engagement, and continuous improvement

Ways of working (Agile & squad-based)

Lead a cross-functional supply chain platform squad using Agile delivery principles

Operate with clear platform ownership and accountability

Promote transparency, quality, and continuous improvement

Balance delivery velocity with operational stability and enterprise governance