JHB Insure Telesales Consultant - 1DP Sandton (Talent Pool)

Discovery Connect

Junior Sales Consultant

People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group.

We are seeking entry-level Sales Consultants who are eager to build a career in a dynamic, customer-focused environment. This role is ideal for individuals with limited or no formal sales experience but a strong willingness to learn, grow, and succeed in a performance-driven setting.

Successful candidates will engage with customers through various communication channels, understand their needs, and assist in offering suitable solutions while delivering a high standard of customer service.

• Matric / Grade 12
• Computer literacy (MS Word, Excel, Email
• Limited sales experience required
• Basic understanding of customer service or sales principles
• Up to 1 year experience in customer service, sales, retail, or administrative roles
• RE5 qualification

The successful candidate will be responsible for, but not limited to:

Engaging with customers through appropriate communication channels (e.g. phone, email, digital platforms)

Identifying customer needs and providing relevant information or solutions

Supporting sales activities and contributing to the achievement of team targets

Maintaining accurate and up-to-date customer records

Handling customer queries and resolving issues within defined service levels

Following internal processes, guidelines, and compliance requirements

Managing own tasks and administration effectively

Delivering a consistent and positive customer experience

Escalating complex queries when required