Receptionist/Administrator

This role is responsible for front line reception and switchboard management, various office administrative duties including, Junior PA responsibilities. The incumbent is individually accountable for achieving results through own efforts. This role is based in Johannesburg, Bryanston.

Qualifications, Skills and Experience required

Matric & tertiary qualification (administration)

At least 3 years front face reception & administration experience

Switchboard & telephone etiquette

Service excellence

Excellent command of English and Afrikaans

Good communication skills

Client centric

Strong administrative skills

Ability to handle stressful situations in a vibey dynamic team.

Time management

Must have their own reliable vehicle.

Education

NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent

Front Face Reception/PA

Responds to incoming calls and routes calls to correct location.

Places outgoing calls on request and log international calls.

Take accurate telephonic messages and resolves basic queries.

Collects and processes switchboard data and produces reports.

Administration

Travel bookings including flights, hotel/accommodation, cars/shuttles.

Ordering stationery & kitchen stock as required.

Takes care of administrative processes and produces monthly stats.

Logs and keeps accurate records and details up to date.

TTeam Assistance

Assists team-members with various additional tasks e.g. catering assistance, room set-up etc. when required.

Assist with Access control, access tokens/access cards and alarm codes for colleagues

Health & Safety

Team leader for all First Aiders and Emergency Wardens.

Investigate issues relating to health and safety and review the effectiveness of health and safety measures that have been put in place.

Ongoing training for incident reporting, making sure the team is on track.

Personal Effectiveness

Accountable for service delivery through own efforts.

Makes increased contributions by broadening individual skills.

Collaborates effectively with others to achieve personal results.

Accepts and lives the company values.

Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling