Customer Service Advisor

Introduction: We are looking for a hard-working and energetic Customer Service Advisors to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity.

Description: The professional interaction of all customers to ensure the accurate processing of all transactions and administration to meet set targets in both segments of tech and furniture retail.

Matric

Numeracy skills

Ability to work with money

Computer literacy

Attention to detail

Interpersonal skills

Written and communication skills

Team work

Telephone etiquette

Target driven

Customer centricity

Practical experience in a financial and administration role

SAP experience advantageous

MS Office (Word, Excel)

Cellular and Retail experience

Knowledge of relevant Company policies, practices, processes and systems

Conscientious

Integrity

Customer centric

Fraud detection

Target driven

Ready to embark on a rewarding career journey? Join Pepkor Lifestyle and make a difference!

• Deal with customers in a customer centric manner
• Achieve individual targets
• Administration
• Processing transactions and cash ups
• Effective self-management and teamwork
• Security and safety
• Reception / Switchboard
• Ensure up to date product knowledge
• Receiving and dispatching of stock
• Merchandising, housekeeping and store presentation