Business Relationship Manager

To strategically lead and manage a portfolio of high-value clients, driving sustainable growth and profitability. This job focuses on building strong, trust-based relationships with key stakeholders, identifying and capitalising on new business opportunities, and expanding the portfolio through targeted client acquisition. Success is measured by client satisfaction, portfolio financial performance, compliance with governance standards, and effective onboarding of new clients.

Hello Future Business Relationship Manager (Agriculture), Ladysmith,

Welcome to FNB, the home of the #playmakers. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

The successful candidate will be based in our PMB offices.

You will be an ideal candidate if you

FAIS Compliant (RE5)

Relevant Business Degree (Financial)

Completed Matric qualification

2 – 4 years Credit and 3 – 5 years Relationship Management and Product Knowledge experience

Agric qualification or experience

Person must not be an unrehabilitated insolvent

In accordance with National Credit Act (NCA), candidates applying for this role will require a credit record check

We can be a match if you are

Analytical

Financial acumen

Attention to detail

Technology savvy

Ability to deal with customers (problem solving/ customer service)

Ability to interpret financial statements

Relationship management

Ability to network and build lead flow

Are you interested to take the step? We look forward to engaging with you further. Apply now

Strategically and operationally manage and grow a portfolio of high revenue generating clients. These responsibilities include the key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients. Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance and new client acquisition

Enhance business performance and profitability

Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives

Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base

Set tactical goals and optmise the use of the people, finances and technologies in order to realize those goals

Define a sales strategy and delivery plans in support of the strategic business objectives

Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames

Ensure compliance to legislative and audit requirements and adherence to relevant processes

Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence