Telesales Agent Mobile

Are you a persuasive communicator with a passion for technology? Ready to make an impact and grow your career with us? Apply now and be part of a team that values innovation and customer satisfaction!

• Education:
• Grade 12 or equivalent
• Experience:
• At least 1 year of experience in a mobile call centre
• Knowledge and skills
• A strong understanding of sales techniques and the
• telecommunications industry
• Ability to influence and convince customers with ease.
• Thrive in a goal-oriented environment and love to exceed
• expectations
• Handle rejection gracefully and bounce back quickly.

• Direct Sales:
• Contact prospective customers to present information and
• explain available products.
• Deliver prepared sales talks, reading from a script that
• describes products, in order to persuade potential customers to purchase a
• product. Explain products and prices, and answer questions from customers.
• Ensure FAIS, FICA and POPIA standards are adhered to when dealing with customer
• calls and correspondence.
• Update customer details and communication on customer debtor
• system (CDS). Ensure quality of calls in line with service level agreements (SLA's).
• Updating Personal Information:
• Accurately updating customers' personal, employment and
• contact details to ensure right party and regular contact when collecting on
• overdue accounts.
• What’s in it for you
• Achieve your targets and enjoy uncapped incentives
• We offer extensive learning and development opportunities to
• help you advance your career
• Enjoy discounts on merchandise at all Mr Price Group stores,
• including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
• After one year of permanent service, you can join our share
• scheme and become a part-owner in the success of the company. Build your
• financial security with the long-term growth of your shares.
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