Unit Manager High Care

CONSISTENCY OF CARE

Financial Management

Manage acuities and skill mix in such a way as to ensure cost effective quality care.

Manage all costs emanating from the department

Ensure correct billing, stock management and purchasing

Facilitate timeous and accurate compilation of files

Governance and quality management

Identify quality improvement opportunities and ensure appropriate strategy and Quality Improvement initiatives are developed and measured

Risk management

Investigate all negative incidents and ensure appropriate capturing on IMS

Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983). Report all accidents and incidents to Line Manager / Safety Representatives

Ensure compliance with protocols, policies and Acts

Ensure that all equipment is in working order and properly maintained

Control of asset register

Patient care

Ensure the unit is providing safe, cost-effective quality patient care in line with the Clinical Governance strategy and evidence based practice

Evaluate the patient’s journey through patient experience and stakeholder input

Evaluate nursing quality indicators and clinical outcomes

Communicate effectively with patients regarding their care

Promote health and wellbeing of patients and staff

Ensure the principles of infection prevention and all standard precautions are adhered to

Implementing group quality initiatives

TRANSFORMATION OF OUR SOCIETY

Transformation targets

Ensure achievement of transformation goals as set out by the Transformation Committee

Teamwork

Actively participate as a member of a team to achieve goals

Personal and professional development

Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.

Keep up to date with Netcare’s evolving policies and procedures

Keep abreast of current research in the applicable discipline

People management

Create an environment where staff are aware of the role they play in the provision of quality nursing care and their value to the organization

Assign decision making, authority, tasks and responsibility to appropriate persons in order to maximize organisation and employee effectiveness.

Develop a talented nursing workforce.

Co-operate with Netcare Education Division to ensure appropriate nursing training for the delivery of quality care

Facilitate a culture that is supportive of talent management and the initiation of required implementations to hone nursing talent

Monitor staff attendance and/or absenteeism and ensure action is taken accordingly

Enforce staff dress code within and on leaving the Hospital

Facilitate effective change and conflict management

Orientation of new staff and students

Facilitate staff development both personal and professional

Coaching and mentoring of staff

Ensure professional conduct and appearance of staff

Promote staff wellbeing

Build and maintain stakeholder relationships

Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.

Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.

Develop collaborative relationships to help accomplish work goal

Maintain customer intimacy through building relationships with doctors, nursing staff, suppliers and building patient loyalty

Build strategic inter-departmental relationships to help achieve business goals at Exco and departmental level within the hospitals

Foster an effective working relationship with service providers

Foster an effective working relationship with Public liability

DISRUPTIVE INNOVATION

Implementing medical technologies, digitisation, and data solutions for the benefit of our business and patients.

CareOn adoption of electronic patient records, e-scripts and clinical orders by doctors and stock management

A relevant nursing qualification (Diploma in General Nursing/ B Cur Degree) or equivalent NQF 7 qualification

Registration with the South African Nursing Council as a Registered Nurse

Post Basic Qualification in Critical Care

Qualification in health services management

Minimum 3 years of experience post obtaining speciality qualification