Manage and provide leadership for the delivery of advanced and specialised social work services within defined areas of responsibility, relating to the care, support, protection, development and empowerment of vulnerable individuals, families, groups and communities through relevant programmes and in partnership with stakeholders. Provide strategic and professional direction on complex social conditions and matters that may result in, or stem from, social instability, and ensure appropriate, integrated and responsive interventions. Manage, supervise and provide professional leadership to social work personnel, promoting ethical practice, professional accountability, continuous development and the delivery of quality social work services in accordance with applicable legislation, policies, professional standards and departmental priorities.
Lead the development, planning, implementation, monitoring and evaluation of social work programmes and interventions, ensuring alignment with departmental strategic objectives and the efficient, economical and effective utilisation of financial, human and other resources. Manage the performance and development of human resources within the area of responsibility and ensure effective workforce planning and deployment to support service-delivery priorities. Monitor service quality, professional compliance, programme performance and outcomes, and institute corrective measures where required.
Build and maintain strategic partnerships with relevant government departments, non-governmental organisations, professional bodies, community structures and other stakeholders to strengthen integrated social welfare service delivery. Keep abreast of developments in the social work, social welfare, policy and management fields, and ensure that relevant research, legislation, policy developments and best practice inform service delivery. Provide authoritative professional and managerial advice to senior management on social work practice, programme performance, service standards, professional governance and emerging social welfare challenges, and ensure the effective execution of administrative, financial, reporting, monitoring, risk-management and compliance functions within the area of responsibility.