Officer: Red Tape Reduction

National Diploma (NQF 6) in Economics / Public Administration / Developmental Studies / Social Science / Business Management or equivalent / related as recognised by SAQA. Minimum of 1 year of administrative experience in a stakeholder consultation environment with specific focus on communication techniques. Knowledge and understanding of legislation, policies and regulatory frameworks applicable to MSMEs, Co-operatives and Informal Businesses, including initiatives aimed at reducing red tape and improving the ease of doing business.

Understanding of public policy development, policy analysis and regulatory review processes. Knowledge of research methodologies, data collection, analysis and impact assessment. Understanding of public administration and intergovernmental coordination processes.

Knowledge of stakeholder consultation, public participation and engagement processes. Understanding of project and programme implementation, monitoring and reporting. Knowledge and understanding of the small enterprise development environment and the factors affecting the growth and development of MSMEs, Co-operatives and Informal Businesses.

Job related skills: Research, data collection, data analysis and interpretation. Ability to identify, analyse and document regulatory and administrative bottlenecks affecting MSMEs, Co-operatives and Informal Businesses. Report writing, information synthesis and presentation.

Stakeholder consultation, facilitation and information-sharing techniques. Project coordination, planning and administration. Monitoring, evaluation and progress reporting.

Preparation of evidence-based recommendations and briefing documents. Ability to coordinate activities and compile information across national, provincial and local government spheres and other relevant stakeholders. Job competencies: Communication (Written and Verbal), Interpersonal skills.

Attention to detail and Problem Solving. Project Management. Stakeholder Engagement.

Service delivery and innovation. Networking. Programme Design and Delivery.

Client orientation and customer focus. Planning, organising and prioritisation. Computer literacy (MS Office Packages), Policy Development, Project Management and a driver’s licence will be considered an added advantage.

Conduct research on impacting factors in support of policy or programme development inclusive of but not limited to Desktop research, literature review and primary research (research design, survey design, data collection and analysis), and ongoing analysis of the key challenges, needs, and trends. Liaise with stakeholders across government to share best practices and collect status updates on red tape reduction initiatives. Provide support and contribute to the development of mechanisms, tools, programmes or improvement of concepts, theories and operational methods for Entrepreneurs and MSMEs inclusive of but not limited to developing SOPs, Templates and Database maintenance.

Conduct performance monitoring inspections to determine compliance. Communicate with internal, external and colleagues; draft general correspondence such as response letters, emails, status report, presentations, memos, and submissions. Give advice on procedural and technical-related matters to ensure compliance.

Provide general administrative and logistical support to the business unit, minute-taking during stakeholder meetings. Logistical support during events/workshops/meetings. etc. Procurement of goods and services (catering, venues, etc.).

Applications can be submitted by email to the relevant email and by quoting the relevant reference number provided on the subject line. Acceptable formats for submission of documents are limited to MS Word and PDF. Candidates must submit applications to [email protected] and quote the reference number for the above-mentioned position in the subject line (email) when applying, i.e. “REF NO: ORTR”

Enquiries for all advertised posts should be directed to the recruitment office Tel No: (012) 394-5286/43097

The Department of Small Business Development is committed to the pursuit of diversity and redress, and appointment will be in line with the DSBD EE Plan.