JHB Insure Telesales Consultant - 1DP Sandton (Talent Pool)
Discovery
The successful candidate will be responsible for, but not limited to: Engaging with customers through appropriate communication channels (e.g. phone,…
- Sandton - 1 Discovery Place
Discovery · Discovery Insure
Discovery Insure is committed to creating a nation of great drivers through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor and home insurance sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well.
The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.
To develop unique, data-driven solutions to problems faced within the operational processes for Insure. This includes optimizing and generating efficiencies in procurement, claims, sales and servicing processes using statistical, actuarial and data science techniques. This role offers the opportunity to apply machine learning and generative AI to solve a large variety of business problems practically.
This role specifically focuses on optimizing processes that involve external suppliers (procurement) but is not limited to this. A core focus would be to develop, implement and drive strategic procurement initiatives.
Matric (Essential)
Honours degree in Actuarial Science and/or Mathematical Statistics/ Computer Science or Strong mathematical/economics candidate (Essential)
AMASSA/ FASSA
3+ years Research and Development experience within Insurance industry (Advantageous)
Development and implementation of strategic procurement initiatives working closely with the procurement operations teams
Optimize and automate supplier appointments and allocation for all claim types as services.
Develop supplier scoring, coaching and evaluation algorithms that align supplier and business objectives
Develop incentive models and strategies for suppliers
Using generative AI to optimize business and procurement processes.
Advanced Procurement (supplier) analytics
Develop procurement fraud and audit models
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