DC - Life Telesales Consultant - 1 DP Sandton (Talent Pool)

People increasingly want to transact faster, on their terms, in fluid and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team.

Identifying sales opportunities. Answering inbound calls timeously and making required outbound calls. Co-ordination of own administration. Maintaining accurate details and statistics of all queries.

• Matric
• At least 1 year sales experience, preferably in an outbound telesales environment
• Minimum 1 year Life product knowledge, Discovery Life knowledge is an advantage
• PC literacy, email, Word, Excel
• Tertiary qualification an advantage
• NQF5 and RE5 qualification

• Achieve Life Sales target
• Communication to members telephonically via fax and email
• Attending to general administration
• Conduct Financial Needs Analysis
• Achieve quality target
• Overcome objections
• Adhering to service level agreements