Service Consultant
Nedbank
Client Engagement: Address any concerns relating to the queue flow or digital devices. Assist client to download online applications and resolve any…
- Carletonville
Nedbank
To provide technical and operational support through maintenance of the building in order to keep the building in a safe and workable state while minimising occupational risks relating to the work environment.
Adhere to job card process within the service level agreement by attending to all issues on the job card timeously and ensuring that work meets quality and safety standards.
Provide value added and innovative services to clients by maintaining client focus and practicing Nedbank principles such as honesty and integrity when interacting with clients.
Ensure the building is in an operational and safe state in terms of the National building regulations through curative maintenance e.g. painting, plumbing, general electrical, wood work, carpeting, tiling, wall paper, air conditioning, ceilings, churns and moves.
Conduct inspections by implementing the planned preventative maintenance.
Ensure that ad hoc maintenance is attended to by responding to management requests.
Ensure own and others' safety by adhering to the operational safety standards.
Ensure cost effective asset management through maintenance and correct use of tools provided, power tools, two way radios, uniforms and general storeroom consumables.
Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
Ensure that own contribution and participation contributes to the achievement of team goals.
Create and manage own career through guidance and support of management, department and colleagues.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. training/awareness).
Identify opportunities and add value to improve or enhance processes by identifying and recommending improvements to tools, policies and procedures to add value to Nedbank.
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