Administrator: Service Advisor (Non-Technical) (VW Bloemfontein)

Job Title: Administrator: Service Advisor (Non-Technical)

Dealership: Motus VW Bloemfontein

We are seeking a highly organized and customer-focused individual to join our team as a Service Advisor Administrator. The primary responsibility of this role is to provide exceptional customer service and administrative support to our service department. The ideal candidate will have excellent communication skills, attention to detail, and the ability to prioritize and multitask in a fast-paced environment.

High school diploma or equivalent

Previous experience in customer service or administration preferred

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Proficiency in computer skills, including Microsoft Office programs

Attention to detail and accuracy in data entry

Ability to prioritize and manage multiple tasks simultaneously

If you are passionate about providing excellent customer service and have strong administrative skills, we encourage you to apply for the position of Administrator: Service Advisor (Non-Technical). Join our team and help us continue to deliver exceptional service to our customers.

Greet customers and assist with scheduling service appointments

Communicate with customers to explain service recommendations and costs

Prepare work orders and ensure accurate billing and invoicing

Coordinate with technicians and parts department to ensure timely completion of service work

Answer phone calls and respond to customer inquiries in a professional and timely manner

Maintain customer records and update service history information

Assist with inventory management and ordering of parts and supplies

Provide support to service managers and other team members as needed