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OUTsurance · Client Care

Retention Advisor

  • Centurion
  • Gauteng
  • Full time
  • Community and Social Services
Closing date
Not given
Reference
REF4246R
Source
OUTsurance · 30 Sep 2026

About the role

Our retention advisors are responsible for handling difficult calls. It is their responsibility to retain clients and make sure these clients remain part of the OUTsurance family.

Dealing with client queries and complaints on all levels in a competent, efficient and professional way, in accordance with the quality standards that are in place and in accordance with the values of OUTsurance.

Requirements

Minimum Matric qualification or equivalent qualification

FAIS accreditation is essential

Applicants that have been working in the financial services industry prior to December 2010, preference will be given to applicants with their FAIS Regulatory Exams (RE5) completed. Applicants without prior financial advice experience will not be prejudiced

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