Telesales Consultant
Discovery
This position is based in DFCR Telemarketing call centre, and reports to the Sales Manager. The successful individual will be required to conduct…
- Sandton - 1 Discovery Place
Discovery · DCM Distribution
Is to provide support to the Operations team as well as manage admin functions within division.
This Learnership leads to a nationally recognised NC: Wealth Management NQF Level 5 qualification which consists of structured learning components combined with practical/workplace experience in the Financial Services industry.
To QA all submitted business
To assist with the capturing of new business and claims, follow up on outstanding requirements with SLA
To compile and action work based on the daily, weekly and monthly reports
To assist the Sales Manager
Collaborate with all business areas
Monitor office efficiencies
Service financial advisers and serve as a conduit between the manager and business
Compile and present monthly team reports
Ensure all on-boarding occurs within set SLAs
Receive and service walk in clients
Serve as a liaison to Discovery
To answer the phone and manage office functions. To serve as a frontline administrator and
receptionist for walk in clients
To assist the Sales Manager with insights and trend analyses
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