Telesales Consultant
Discovery
This position is based in DFCR Telemarketing call centre, and reports to the Sales Manager. The successful individual will be required to conduct…
- Sandton - 1 Discovery Place
Discovery · Discovery Central Services
Electrical Specialist
Team leader
The CRES Electrical Specialist collaborates with the team and various providers to ensure the efficient and reliable operation of power systems and contributes to the overall functioning of the Discovery premises
Key Outputs may include but are not limited to:
Operational Oversight
Provider management by overseeing operations of inhouse and specialized outsourced providers, ensuring, SLA adherence, high quality services and customer/stakeholder satisfaction.
Implement and optimize operational processes to improve efficiency, reduce costs and enhance service delivery.
Maintenance & Operations
Coordinate, and oversee:
Generator testing and changeover procedures
Preventive and corrective electrical maintenance activities
Planned and emergency electrical shutdowns
Investigate, diagnose, and resolve electrical faults with minimal disruption to operations.
Stakeholder Experience
Focus on enhancing the overall experience across within technical operations ensuring customer satisfaction.
Implement improvements to meet and exceed customer expectations therefore enhancing stakeholder experience.
Financial Management and Reporting
Administer cost control as well as financial reporting for the cost Centre in technical operations.
Scrutinize costs to make informed business decisions and drive cost prudence without compromising standards and service.
Compliance and Risk Management
Electrical safety regulations and standards (e.g. OHS Act, SANS regulations)
Company policies and safety procedures
Highlight risks and findings to develop contingency plans to address potential issues.
Project Management
Establish scope with relevant stakeholders to ensure successful project objectives.
Manage the effective implementation of project deliverables.
Deliver effective communication and foster strong partnerships with key stakeholders.
Management of the function
Team management - Lead and motivate a diverse team fostering a collaborative and high-performance work culture.
Maintain accurate data records, via dashboards and relevant management reports for your portfolio.
Minimum 5 years Electrical experience in the managing a premises and team in the corporate environment.
+2 years Computer skills and proficient in Microsoft packages, Facilities management software.
National Diploma or Degree in Electrical Engineering
Electrical Trade test
Installation electrician (yellow license) – 3 phase
ECA registration
Must have driver license and own vehicle
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