Service Consultant
Nedbank
Client Engagement: Address any concerns relating to the queue flow or digital devices. Assist client to download online applications and resolve any…
- Carletonville
Nedbank
Support the implementation of the marketing plan and internal stakeholders to achieve specific measurable business and marketing objectives.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders. Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Provide input on activities for relevant marketing reports by collecting information on status and results.
Co-ordinate tasks; resources and internal and external stakeholders to support the implementation of activities. Meet financial objectives by co-ordinating activities in line with budget requirements.
Support the Marketing Plan including the Client Value Proposition (CVP) by aligning activities within the business.
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Client Engagement: Address any concerns relating to the queue flow or digital devices. Assist client to download online applications and resolve any…
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