Credit Manager / Accounts Receivable FMCG

Our AVI Finance Shared Services (FSS) Division is central to AVI’s financial health, operating as a dynamic hub of financial excellence. Under the FSS umbrella, we manage key functions such as Accounts Receivable, Accounts Payable, General Ledger, Management Accounting, Cashbook and Treasury, Business Analysis, Payroll, Master Data, Benefits, Financial Reporting, and Facilities Management.

The team is responsible for critical processes, including reporting, reconciliation, and journal management, while also performing consolidations and overseeing the complex structure of local and Sub-Saharan African legal entities. With a strong focus on compliance, we ensure adherence to IFRS (International Financial Reporting Standards) and all applicable legislation, safeguarding the integrity of our financial operations.

An opportunity has become available for a CREDIT MANAGER to join the AVI team in Bryanston, Johannesburg. The main purpose of the role will be to effectively manage Working Capital (Debtors) and minimise risk in the Business Units. This role will be reporting directly to the Accounts Receivables Executive and will have a team to manage.

A minimum of 5 years' experience in a Credit Management role combined with managerial experience is essential

A minimum of 5 years' experience in an FMCG environment

A Degree/Diploma in Finance or equivalent is required.

Advanced SAP user

Data Warehouse BI / Power BI / SQL solutions

Excel Advanced skills

Take the Next Step with Us

At the heart of our AVI Shared Services Divisions is a commitment to excellence, collaboration, and continuous improvement. Here, you’ll have the opportunity to work with talented professionals across multiple disciplines, allowing you to grow professionally. If you are passionate about making an impact, solving complex problems, and collaborating with others to drive excellence, this is the place for you.

CREDIT MANAGEMENT

In conjunction with business units develop, implement and maintain a credit policy that is aligned with business and statutory requirements

In conjunction with credit bureaus provide and maintain a credit assessment process

Implement and monitor levels of authority for terms, credit limits, legal debtors and write offs.

Develop and implement a clear transactional processing policy for authorization, exception reporting, batches and sign off

Expedite cash flow within customers trading terms through a robust collection process

Develop and maintain an environment that is balanced between minimizing risk and maintaining turnover growth

Communicate potential bad debt to the business units and institute processes to recover losses where possible, be this via legal action or internal processes

Establish and monitor internal controls to mitigate risk

Continually analyse the effectiveness of transactional standards and where necessary take corrective steps

Display an appetite for Credit and Reporting automation

RELATIONSHIP MANAGEMENT

Maintain a customer focused environment with emphasis on understanding the customers’ requirements and through collaboration with the business units meeting such requirements

Understand business units service and reporting expectations and driving these expectations throughout the department

Establish relationships with external customers that will add innovation to meeting customer and business unit requirements

Detect and resolve breakdowns in service delivery to business units or issues / concerns raised by customers, so as to ensure productive relationships

Continuously develop opportunities for enhancing service delivery to business units or meeting customer requirements

PROJECTS

Establish and communicate a clear vision and direction to the department

Identify and evaluate new opportunities to improve credit assessments, budgeting, transactional processing and reporting which can include new technology

Gain commitment to the implementation of continuous improvements from team, business units and customers

Ensure that new directions are translated into measurable goals and individuals performance contracts

TRAINING

Ongoing on-the-job training and focused training interventions

REPORTING

In conjunction with business units, develop reports that will meet their functional requirements

Develop and implement departmental reports that will facilitate performance management – Communicate performance to staff

Ensure accuracy and consistency of reports and where necessary take corrective action

STAFF MANAGEMENT

Leads, motivates, and develops high-performing teams

Sets clear expectations, delegates effectively, addresses underperformance and builds a culture of accountability

Demonstrates a strong focus on achieving measurable outcomes, including collection targets, DSO reduction, overdue debt reduction, and cash efficiency

Demonstrates strategic thinking and strong business acumen

Understands the end-to-end Order2Cash cycle and aligns operational activities with broader business objectives

Takes responsibility for team performance, financial results, and operational challenges. Follows through on commitments and ensures issues are resolved rather than passed between departments

Coaches employees, identifies skills gaps, supports succession planning, and creates development opportunities to improve individual performance and overall team capability

Demonstrates honesty, professionalism, confidentiality, and fairness. Ensures compliance with financial controls, company policies, and ethical collection practices