Business Performance Manager

Act as a strategic extension of the Chief Executive, integrating strategy, business performance, commercial insight, governance and execution across iWYZE. The role provides enterprise-wide visibility, drives cross-functional alignment and ensures executive decisions translate into measurable outcomes, enabling the Chief Executive to focus on growth, customers, leadership and critical stakeholders.

Strategy Development and Execution

Translate business strategy into annual and quarterly priorities, integrated delivery plans and measurable outcomes.

Coordinate strategic planning and review cycles, aligning financial plans, operational priorities and Group requirements.

Track strategic milestones, ownership, dependencies, risks and benefits; identify delivery gaps and coordinate recovery actions.

Business Performance Management

Consolidate financial, operational, customer, people and strategic measures into an enterprise-wide performance view.

Prepare concise dashboards and executive insights highlighting trends, variances, emerging risks and decisions required.

Coordinate business performance reviews, challenge recovery plans and track corrective actions through to demonstrated improvement.

Commercial Insight and Strategic Decision Support

Analyse commercial opportunities, market developments, business issues and strategic options to inform executive decisions.

Coordinate business cases, scenario analysis and investment prioritisation, considering customer value, affordability, risk and expected benefits.

Distil complex cross-functional information into practical recommendations and identify matters requiring enterprise-level intervention.

Chief Executive Office and Leadership Effectiveness

Structure and prioritise the Chief Executive’s strategic agenda, commitments and critical engagements.

Prepare decision-ready briefings covering context, options, recommendations and required decisions; ensure commitments are followed through.

Establish an effective leadership operating rhythm across planning, performance, governance and delivery forums; clarify ownership, timelines and escalations.

Governance, Risk and Stakeholder Engagement

Coordinate high-quality executive and governance submissions, decision records and action tracking.

Maintain visibility of material strategic and operational risks, issues and cross-functional dependencies; escalate significant matters with proposed responses.

Support engagement with Group, governance bodies, partners and key stakeholders, ensuring alignment, consistent messaging and completion of undertakings.

Strategic Initiatives and Transformation

Lead or coordinate Chief Executive-sponsored strategic initiatives and special assignments requiring enterprise-wide collaboration.

Establish fit-for-purpose delivery governance, milestones, accountabilities, reporting and escalation mechanisms.

Monitor execution, resource commitments and benefits realisation, intervening early when delivery or outcomes are at risk.

Organisational Effectiveness and Continuous Improvement

Identify opportunities to simplify executive processes, improve management information and accelerate decisions.

Strengthen collaboration, transparency, accountability and disciplined execution across functions.

Reduce duplication and avoidable coordination effort while reinforcing the link between strategy, decisions and business value.

Qualifications and Experience

Relevant degree in Commerce, Finance, Business Management, Economics or a related field; postgraduate qualification, MBA or CA(SA) advantageous.

Executive development in strategy, leadership, transformation or organisational management beneficial.

10+ years of relevant experience, including 5+ years in senior business management, strategy, consulting or transformation.

Demonstrated experience applying systems thinking and integrated thinking across the organisational value chain, connecting strategy, customer outcomes, operations, technology, finance and enabling functions.

Proven delivery of enterprise-wide initiatives, business performance reviews and cross-functional stakeholder management.

Strong commercial and financial acumen; financial services, insurance or other regulated-industry experience advantageous.

Key Competencies

Strategic thinking, systems thinking and commercial judgement.

Executive-level communication and stakeholder management.

Strong analytical and problem-solving capability.

Integrated thinking across the organisational value chain and cross-functional coordination.

High levels of integrity, discretion and professional maturity.

Results orientation, adaptability and execution discipline.

Bachelor Commerce: Business Finance And Economics (Required)

Accounting, Action Planning, Budget Management, Calendar Coordination, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Digital Literacy, Executing Plans, Management Reporting, Numerical Aptitude, Oral Communications, Report Review