Junior Analyst

The Junior Analyst for Retail Systems & Process, Productivity or Execution Excellence supports the optimization of retail systems, processes and operational execution by analyzing performance data, identifying inefficiencies and enabling data-driven decision-making and improvements across store operations.

Essential:

Degree or diploma in Industrial Engineering, Information Systems, Commerce, or related field or 2 -3 years’ experience in analytics, systems, or operations.

Experience in large-scale retail, pharmacy or FMCG environments

Retail System & Process Excellence

Analyse store performance, labour utilisation, time& motion, process& system and operational execution metrics.

Support development and testing of productivity, execution, system and process models and improvements.

Assist in documenting process, workflows, productivity, execution and system requirements.

Identify trends, inefficiencies, and opportunities for improvement.

Provide data-driven insights to support people, execution, process and system optimisation initiatives.

Execute people, execution, process and system analytical and reporting requirements.

Provide analytical support to cross-functional productivity initiatives.

Assist in monitoring performance of implemented changes.

Stakeholder Engagement

Work with Systems & Process Excellence Lead/ Retail Productivity Lead / Retail Execution Lead to support analysis and reporting.

Collaborate with IT, Operations Support, Commercial, Store teams and third-party service providers to gather requirements and feedback.

Collaborate with third party service providers, store operations and support teams to gather data and insights.

Support training and adoption of systems, people, execution and process improvements.

Assist in communicating insights to relevant stakeholders.

Governance and risk

Ensure accuracy and integrity of data and reporting.

Support tracking of system& execution issues and process deviations.

Maintain data models, reports, and documentation.

Identify and escalate risks related to data inconsistencies, poor execution, system performance and process.

Support governance of productivity, execution, process& system metrics and reporting standards

Maintain documentation of system changes and process updates

Accuracy and quality of analysis.

Contribution to productivity, execution, system and process improvements.

Timeliness of deliverables.

Data integrity and reporting accuracy.