Junior Platform Specialist - Finance

Dis-Chem Pharmacies has an opportunity available for a Junior Platform Specialist – Finance provides entry-level functional support for the Finance platform, with a primary focus on learning core financial processes and internal control requirements. Reporting to the Finance Platform Squad Lead and working under the guidance of senior team members, this role assists with financial data validation, reporting support, and the resolution of posting and reconciliation queries. The role is designed to build strong foundational finance system knowledge while ensuring financial accuracy, audit readiness, and reliable period-close support.

• Diploma or degree in Information Technology, Health Informatics, or related field
• 1-2 years’ experience in application support, IT operations, or functional roles
• Exposure to retail, pharmacy, clinic, or healthcare environments advantageous

Platform ownership & roadmap

Provide first- and second-line functional support for Finance under guidance of senior team members

Log, analyse, and assist in resolving Finance incidents, defects, and data issues

Escalate complex or unresolved issues to the Platform Specialist or Senior Platform Specialist

Support user access, basic configuration, and master data activities in line with controls

Delivery and operations

Assist with configuration, testing, and implementation of Finance enhancements and fixes

Perform and document unit testing and regression testing

Support UAT activities, including test execution, defect logging, and retesting

Assist with release validation and post-release checks

Governance and collaboration

Adhere to change, incident, and problem management processes

Follow enterprise architecture, integration, and information security standards

Work within defined procedures, controls, and approval frameworks

Maintain confidentiality of business and healthcare-related information

Learning and growth

Actively develop platform, domain, and agile delivery skills through coaching and hands-on experience

Build understanding of end-to-end business processes supported by the platform

Ways of working (Agile & squad-based)

Work as part of a cross-functional platform squad, collaborating with product owners, engineers, integration specialists, and business stakeholders

Participate in sprint / iteration ceremonies, including planning, stand-ups, reviews, and retrospectives

Contribute to continuous improvement by identifying delivery, quality, or process improvements

Support a culture of shared ownership, transparency, and learning

Key competencies

Basic functional understanding of Finance platforms

Strong attention to detail and willingness to learn

Logical problem-solving skills

Good communication skills and ability to follow guidance

Reliable, structured, and service-oriented mindset

Timely resolution of assigned Finance support requests and incidents

Accuracy of configuration and data changes performed under supervision

Quality and completeness of test evidence and documentation

Adherence to change, incident, and support processes

Feedback from senior team members and business users

Contributes positively to team culture, engagement, and continuous improvement