Quality Control Officer

The Quality Control Officer ensures products received, stored, and distributed meet quality and compliance standards through inspection, testing, and warehouse-level quality control processes.

Essential:

Diploma in Quality Control, Logistics, Supply Chain or related field or 2-5 years’ experience in quality control, warehousing, retail or related role.

Experience in product inspection, inventory handling, compliance with quality standards preferred.

Health& Safety certification relative to warehouse operations an advantage.

Product Quality Control

Inspect incoming products and verify quality and compliance standards.

Conduct audits and co-ordinate sampling to ensure product integrity across the supply chain.

Identify, report and resolve product defects and discrepancies.

Sample products during receiving processes and reject products that do not meet the specified standards.

Stakeholder Engagement

Work with warehouse teams, suppliers, and compliance teams.

Coordinate inspections of local or imported stock with regulatory bodies.

Support quality assurance processes across distribution

Governance and risk

Maintain up to date records of quality control activities, inspection reports, sample tracking and audit results.

Identify and escalate quality risks and non-compliance concerns.

Ensure adherence to quality standards and procedures

Ensure the adherence to quality standards for the handling, storage, and shipping of products.

Strong regulatory and compliance knowledge.

Attention to detail and analytical capability.

Understanding of product safety and quality standards.

Stakeholder engagement capability

Quality compliance rates.

Defect detection and resolution.

Audit outcomes.

Accuracy of inspections